Cycle done but the door won't open? It may not be a fault, picture 1 Cycle done but the door won't open? It may not be a fault, picture 2 Cycle done but the door won't open? It may not be a fault, picture 3

Myth vs fact

Cycle done but the door won't open? It may not be a fault

The text in the pictures is in Thai, as originally posted.

The wash has finished but the door still won't open. Does that mean the machine is broken? 🔒

Not necessarily. According to the IMAGE Laundry Systems washer manual, at the end of a program the machine displays a message to wait and sounds an alert. The door can only be opened once the water level is below 3 cm and the temperature is below 40 °C. If these conditions are not yet met, the display shows the value that hasn't passed and the door stays locked.

So if the door won't open after a wash, check the message and values on the display first.

The figures above come from the manual for one model; other models may differ, so always follow the manual for the machine you are using.

Questions about your own machine? Ask the KHT team.

#LaundryKnowhow #WasherCare